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Office Manager Santa Clarita Resume

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Last Updated: Aug 1, 2013 @ 10:50pm

Seeking Job: Office Manager
Position Desired: Office Manager

Cover Letter:

Over 20 years of strong and comprehensive experience in all aspects of business support operations.

Exemplary verbal and written communication skills generate trust and solid professional relationships with clients and co-workers.

Proficient in development and preparation of business documentation, training programs, filing systems, database records and reports.

Strengths in personnel administration include interviewing, hiring, training and evaluating, providing motivation and guidance.

Possess natural leadership abilities and integrity. Eager to take on new challenges with focus on achievement of corporate objectives.

Advanced computer familiarity with Microsoft Office applications in Windows environments.


8/2010 – 9/2012 Pestmaster Services, Lancaster, CA
Office Manager/Customer Service Representative
-Manage four branches in Lancaster, Sacramento/San Jose and Bakersfield simultaneously
- Major contributor to profitability of branches
-Manage all aspects of customer accounts including contract management, billing, accounts receivable and collections.
-Responsible for employee payroll and all bank deposits
-Manage GPS, scheduling and routing for 14 technicians
-Key player in managing multiple large scale commercial accounts and projects concurrently
-Generate and maintain customized tracking and production reports
-General office administrative duties

Patricia J. Wranik
Page 2 of 3

4/2008 – 10/2009 Charter College, Lancaster, CA
Admissions Assistant
-Provide general office support to Campus President, multiple Directors and Faculty.
-Manage Front Desk operations, including all inquiry calls and greeting guests.
-Create and audit all student enrollment files.
-Generate and maintain customized reports, tracking logs and correspondence.
-Manage student database using Campusvue.
-Schedule all appointments (multiple calendars), administer admissions tests, coordinate testing and tutoring with proctors.
-Record and maintain minutes from all meetings.

7/2007 – 4/2008 Mervyn’s, Ridgecrest, CA
Sales Associate
-Provide excellent customer service to customers and staff.
-Receiving and inventory control, cashier and merchandising multiple departments.

7/1997 – 12/2006 Primerica Financial Services, Moreno Valley, CA
Division Training Manager
-Recruit, train and develop District Field Managers and their associates.
-Simultaneously manage own book of business as a writing agent for various insurance products and advisor for financial education and solutions.
-Initiate new business and service existing clientele.
-Licenses State of CA:Variable Contracts; Long-Term Care (Life & Disability); NASD Securities 6 & 63; Life Agent #OC44061; Property & Casualty.

2/2001-4/2002 Waxie Sanitary Supply, Ontario, CA
Sales Secretary
-Supported GM and Regional/District Sales Management teams with 28 sales reps in 3 district offices.
-Prepared pricing proposals, bids, order forms, correspondence, minutes and special reports.
-Coordinated trade shows, travel arrangements, training seminars, workshops, meetings and recognition banquets.
-Functioned as liaison between management and vendors.

8/1999-2/2001 The Meyers Group, Corona, CA
Production and Distribution Manager
-Responsible for managing 2 departments at the same time, including all personnel hiring, training and supervision.
-Directed product creation, formatting, shipping and tracking.
-Conducted extensive research and created custom reports, client database and procedures manuals.
-Streamlining processes to reduce staff and costs.

Patricia J. Wranik
Page 3 of 3


Associate Degree (in progress)

Associate Degree (in progress)

Certificates: Secretary and Records Manager

Graduated - Diploma

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