Customer service ,Sales /Hospitality Resume

Position Desired: Customer service ,Sales /Hospitality

Cover Letter:
To whom it may concern,

I am confident that I could bring value to any company.
If you choose to interview and hire me, you will not be disappointed.
I have had years of experience with customer services, sales, problem solving, training, service skills, and I am committed to providing excellent service. I am organized and self motivated.
My enclosed resume will give you a better understanding of my background and skills. Please feel free to call at any time to discuss the requirements of this position.

Edith (Edie) Eaton
31858 Castaic Rd #125
Castaic C,A 91384
(916) 910-3693
ediee0118@yahoo.com

Objective

Seeking position as a Bartender or Server where I can maximize my outstanding customer service expertise and demonstrate my professionalism and interpersonal skills with the public

Summary

• Work well under high-pressure atmosphere and situations

• Experienced, trustworthy, dependable and high energy

• Strong customer-centric focus with solid interpersonal communication skills

• Proficient bilingual communication skills (Spanish)

• Competent in ability to multi-task while maintaining close attention to detail

• Excellent judgment, decision making and critical thinking abilities

• Welcome new tasks and invigorating challenges

Relevant Employment History

Fat’s Bistro and Dim Sum Bar, Roseville 2008 – Present
Bartender, Server & Chef

• Began as Chef; moved to front of the house as Bartender/Server
• Provide warm, friendly environment while greeting and server customers
• Always insuring outstanding customer service
• Prepare drinks accurately and efficiently
• Perform physical activities such as lifting and carrying trays
• Monitor and replenish floor stock ensuring the restaurant has a well kept appearance
• Answer phones

Cheese Cake Factory, Roseville 2007 – 2008
Chef

• After culinary school graduation, I was a part of the team who opening of this restaurant and began as a chef following graduation from culinary school
• Always ensure each dish had an outstanding quality and presentation
• Prepared food in a timely manner
• Assisted with other kitchen tasks
• Performed physical activities such as lifting
• Assisted in the process of replenishing merchandise and floor stock; always ensuring the restaurant has a well-kept appearance
• Maintained strict safety procedures

Nextel Communications, Harvard St., Sacramento 1997 – 2003
Customer Service/Sales

• Through Customer Care, performed accounting services (billing and credits) for customers requesting new services or changes to existing services
• Performed technical support by analyzing and triaging cell phone equipment issues
• Certified cell phone hardware technician able to performed physical repair, maintenance and inspection of Motorola phones
• Certified as software technician to troubleshoot and repair of Motorola phones
• Competent in ability to multi-task while maintaining close attention to detail
• Welcomed new tasks and invigorating challenges

Interstate Oil, Sacramento 2004 – 2006
Office Associate/Sales

• Answering phones on multi-line system.
• Prospect new accounts and develop relationship
• Establish and maintain product knowledge to better assist with customer sales.
• Track and maintain account information
• Earned training within the oil industry
• Established a friendly and loyal customer clientele.

EDUCATION

MADDOX ACADEMY, Mexico 1993
High School Diploma

LA SALLE, Mexico 1993- 1998
Bachelor of Arts, Marketing

INSTITUTED OF TECHNOLOGY, Roseville 2006-2007 Culinary Arts Specialist

REFERNCES

References are available upon request

Contact this Individual

Customer service ,Sales /Hospitality Santa Clarita Resume